At Beachtree, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws in South Africa. By using our website or making a purchase, you agree to the terms set out in this policy.
1. Information We Collect
When you visit our website, make a purchase, or interact with our customer service team, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, physical address, billing information, and payment details.
- Account Information: Username, password, and any other information related to your Beachtree account.
- Transaction Information: Order history, product details, payment history, and delivery information.
- Technical Information: IP address, browser type, operating system, device information, and browsing activity on our website.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
- Processing Orders: To process and fulfill your orders, including shipping, billing, and customer support.
- Improving Customer Experience: To personalize your shopping experience, offer promotions, and improve the functionality of our website.
- Marketing Communications: To send you information about products, special offers, and other marketing communications that you have opted to receive. You can unsubscribe from marketing emails at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Security: To protect your personal information from unauthorized access, loss, or misuse.
3. How We Protect Your Information
We take your privacy seriously and employ a variety of security measures to safeguard your personal information:
- Encryption: All sensitive personal information, including payment details, is encrypted during transmission using SSL (Secure Socket Layer) technology.
- Access Control: Only authorized personnel have access to your personal data, and we have procedures in place to limit access to this information.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
We may share your personal information with third parties only in the following circumstances:
- Service Providers: To deliver services such as payment processing, shipping, and marketing. These service providers are obligated to protect your personal information and use it only for the purposes for which it was shared.
- Legal Obligations: If required by law, regulation, legal process, or government request, we may disclose your information to comply with such legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or party involved.
5. Your Rights
As a consumer under the Protection of Personal Information Act (POPIA), you have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request that we update or correct any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain conditions and legal requirements.
- Object to Processing: You can object to the processing of your personal data, particularly in cases where we are processing it for marketing purposes.
- Withdrawal of Consent: If you have provided consent for us to process your data, you can withdraw it at any time by contacting us.
To exercise any of these rights, please contact us at info@beachtree.co.za
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us recognize you when you return to our site, remember your preferences, and track your activity.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by Beachtree. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Website: www.beachtree.co.za